06/11/2018
UTC 21:32
Planned Terrastar e-Commerce System Maintenance Completed

Planned Terrastar e-Commerce system maintenance has been completed successfully and the system is now available.

05/11/2018
UTC 14:31
REMINDER: TerraStar e-Commerce system maintenance

Please be reminded that planned maintenance will be undertaken on systems associated with the  TerraStar e-Commerce System for a two hour period from 08:00 to 10:00 UTC tomorrow (Tuesday 6th November ...

30/10/2018
UTC 14:30
TerraStar e-Commerce system maintenance

Please be reminded that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a two-hour period from 08:00 to 10:00 UTC on Tuesday 6th November 2018. Co...

17/10/2018
UTC 14:28
TerraStar e-Commerce system maintenance

Please be advised that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a two hour period from 08:00 to 10:00 UTC on Tuesday 6th November 2018 2018...

16/09/2018
UTC 14:13
All TERRASTAR Users: AORW SERVICE INTERRUPTION

The TerraStar services on the AORW satellite suffered an interruption from 09:40 UTC until 09:45 UTC, today the 16th September 2018. The total down time was 5 minutes.This was due to antenna issue at ...

11/09/2018
UTC 14:12
TerraStar e-Commerce System Maintenance

TerraStar e-Commerce System Maintenance has now been completed successfully and all systems are available again for use.

11/09/2018
UTC 14:11
Terrastar e-Commerce System Maintenance

Planned maintenance will commence on systems associated with the TerraStar e-Commerce System in the next few minutes. Confirmation will be sent out when maintenance has been completed.

10/09/2018
UTC 14:10
Final Reminder - Terrastar e-Commerce System Maintenance

Please be reminded that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a thirty (30) minute period from 07:00 UTC on Tuesday 11th September 2018 ...

04/09/2018
UTC 14:09
Terrastar e-Commerce System Maintenance

Terrastar e-Commerce System Maintenance: Please be reminded that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a thirty (30) minute period from ...

28/08/2018
UTC 14:09
TerraStar e-Commerce System Maintenance

Please be advised that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a thirty (30) minute period from 07:00 UTC on Tuesday 11th September 2018. ...

15/08/2018
UTC 14:07
All VERIPOS Users: IOR SERVICE OUTAGE RESOLVED

The TerraStar service on the IOR satellite was unavailable from 08:50 UTC on the 15th of August 2018 until 08:54 UTC on August 15th. The total outage was 4 minutes. This has now been resolved and all ...

09/07/2018
UTC 14:07
All TERRASTAR Users: IOR SERVICE OUTAGE

The TERRASTAR service on the IOR satellite experienced an outage between 03:48 UTC and 03:59 UTC on 09/07/2018, today. This issue has now been resolved by our satellite provider and no further interru...

07/07/2018
UTC 14:06
All VERIPOS Users: 25E SERVICE OUTAGE RESOLVED

The VERIPOS service on the 25E satellite has now been restored. This VERIPOS service suffered an outage between 02:23 UTC on the 06th of July 2018 and 02:51 UTC on the 07th of July 2018, for a total o...

06/07/2018
UTC 14:05
All TERRASTAR Users: 25E SERVICE OUTAGE **UPDATE**

The satellite provider, Inmarsat, have identified the issue impacting the 25E Satellite and currently estimate a resolution and return to service within the next 12 hours.All services remain operation...

06/07/2018
UTC 11:16
All TERRASTAR Users: 25E SERVICE OUTAGE

The Terrastar service on the 25E satellite is currently offline.INMARSAT are investigating the issue and an update will follow.All services remain operational on AORE and IOR satellites.

06/07/2018
UTC 11:14
All TERRASTAR Users: 25E SERVICE OUTAGE **UPDATE**

The satellite provider, Inmarsat are continuing to investigate the issue with loss of network services on the 25E Satellite, currently Inmarsat are unable to give a time frame for the restoration of s...

26/06/2018
UTC 11:14
Terrastar e-Commerce System Maintenance

Terrastar e-Commerce system maintenance: Please be advised that planned maintenance has now been completed and the system is now available for use.

19/06/2018
UTC 11:13
Terrastar e-Commerce System Maintenance

Please be advised that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System for a two hour period from 07:00 to 09:00 UTC on Tuesday 26th June 2018.  Confi...

05/06/2018
UTC 11:12
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System maintenance has been successfully completed and the system is now available.

05/06/2018
UTC 11:11
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 07:00 and 11:00 UTC today, i.e. Tuesday 5th June 2018.

04/06/2018
UTC 11:09
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 07:00 and 11:00 UTC tomorrow, i.e. Tuesday 5th June 2018.

29/05/2018
UTC 11:08
All Terraster Users: Intermittent Signal on AORW Services

All Terraster Users: Intermittent Signal on AORW ServicesTerrastar services via the AORW Satellite are experiencing intermittent signal latencies due to severe weather conditions at the Inmarsat uplin...

29/05/2018
UTC 11:08
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 07:00 and 11:00 UTC on Tuesday 5th June 2018.

15/05/2018
UTC 11:07
All Terrastar Users: POR SERVICE INTERRUPTIONS RESOLVED

The brief periods of increased latency impacting the Terrastar services on the POR satellite have now been resolved.All other Terrastar services remained operational on 143.5E and 98W satellites throu...

15/05/2018
UTC 11:06
Interruptions on TERRASTAR POR service

We have been noticing varied minor interruptions with POR, these disturbances however brief may be frequent enough to disrupt service. Work is ongoing to rectify the issue & we hope to resolve this as...

05/05/2018
UTC 11:06
All TERRASTAR Users: AORE SERVICE OUTAGE RESOLVED

The TerraStar service on the AORE satellite suffered an outage on the 05th May 2018, between 03:56 UTC and 04:00 UTC, for a total of 4 minutes.All other TerraStar services remained operational on AORW...

27/03/2018
UTC 11:05
Terrastar e-Commerce system maintenance completed

The TerraStar e-Commerce System maintenance has successfully completed and system is now available.

27/03/2018
UTC 11:04
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 08:00 and 10:00 UTC today, i.e. Tuesday 27th March 2018.

26/03/2018
UTC 11:03
Terrastar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 08:00 and 10:00 UTC tomorrow, i.e. Tuesday 27th March 2018.

20/03/2018
UTC 11:02
TerraStar e-Commerce System Maintenance

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 08:00 and 10:00 UTC on Tuesday 27th March 2018.

20/03/2018
UTC 11:01
All TERRASTAR Users: AORE SERVICE OUTAGE RESOLVED

The TerraStar service on the AORE satellite suffered an outage on the 20th March 2018, between 19:45 UTC and 19:48 UTC, for a total of 3 minutes.All other TerraStar services remained operational on AO...

27/02/2018
UTC 11:00
Terrastar e-Commerce system maintenance

Terrastar e-Commerce system maintenance: Please be advised that planned maintenance has been completed and that the system is now available again.

20/02/2018
UTC 10:20
TerraStar e-Commerce system maintenance

Please be advised that planned maintenance will be undertaken on systems associated with the TerraStar e-Commerce System from 08:00 UTC on Tuesday 27th February 2018. It is anticipated that this maint...

17/02/2018
UTC 10:19
All TERRASTAR Users: 143.5E SERVICE OUTAGE RESOLVED

The TerraStar service on the 143.5E satellite has now been restored. This Terrastar service suffered an outage on the 17th February 2018, between 07:33 UTC and 15:06 UTC, for a total of 07 hours, 33 m...

17/02/2018
UTC 10:18
All TERRASTAR Users: 143.5E SERVICE OUTAGE UPDATE

The Terrastar service on the 143.5E satellite is currently unavailable. This is due to ongoing altitude control issues with the 143.5E satellite, All other Terrastar services remain operational on IOR...

16/02/2018
UTC 10:16
All Terrastar Users: 143.5E SERVICE OUTAGE

The Terrastar service on the 143.5 satellite is currently offline.Inmarsat are investigating the issue and an update will follow.All services remain operational on IOR and POR satellites.

08/02/2018
UTC 10:14
All TERRASTAR Users: AORW SERVICE OUTAGE RESOLVED

All TerraStar Users: AORW SERVICE INTERRUPTION RESOLVED.The TerraStar service on the AORW satellite suffered interruption on the 8th February 2018, between 11:42 UTC and 11:47 UTC, for a total of 5 mi...

23/01/2018
UTC 10:13
Terrastar e-Commerce System Maintenance

Terrastar e-Commerce system maintenance: Please be advised that planned maintenance has been completed and that the TerraStar e-Commerce System is available for use. 

22/01/2018
UTC 10:11
REMINDER: Terrastar e-Commerce system maintenance

Please be advised that planned maintenance will be undertaken on the TerraStar e-Commerce System from 08:00 UTC on Tuesday 23rd January 2018. It is anticipated that this maintenance will take around o...

19/01/2018
UTC 10:10
Terrastar e-Commerce system maintenance

Please be advised that planned maintenance will be undertaken on the TerraStar e-Commerce System from 08:00 UTC on Tuesday 23rd January 2018. It is anticipated that this maintenance will take around o...